投诉相关常见问题

目录

侵权投诉相关-中文版FAQ

1. 腾讯开放平台上的应用是由谁开发、运营的?

腾讯开放平台是一个向第三方开发者开放的中立平台。
腾讯开放平台上的应用大多数由第三方开发者自行开发、运营,明确标明由腾讯开发运营的除外。

2. 如果我认为腾讯开放平台上的某款应用侵犯了我的合法权利,该怎么办?

腾讯提供中文版及英文版的腾讯开放平台侵权投诉指引:
中文版:腾讯开放平台侵权投诉指引
英文版:Tencent Open Platform Complaint Guidelines

请您选择合适的版本并按照指引要求将您的投诉告知腾讯,腾讯将依照投诉指引和相关法律法规处理相关投诉。

3. 腾讯何时会对应用采取下线措施?

若某款应用应被下线,该下线程序需要遵守相关法律法规的要求。
例如,对于网络游戏类应用,在立即停止该应用新用户注册的同时,根据目前中华人民共和国相关法规的规定,需要提前60日向现有注册用户予以公告后方可完全终止运营。



FAQ in English about Tencent Open Platform Complaint Guidelines

1. Who develops and operates the applications on the Tencent Open Platform?

The Tencent Open Platform is a neutral platform that is open to third-party developers.
The majority of applications are developed and operated by third-party developers, with any exceptions clearly marked.

2. What should I do if I believe an application on the Tencent Open Platform infringes my legal rights?

Our "Tencent Open Platform Complaint Guidelines" are available in both Chinese and English:
CH:腾讯开放平台侵权投诉指引
EN:Tencent Open Platform Complaint Guidelines

Chose the applicable version and let us know of your complaint.The complaint will then be handled in accordance with the guidelines and relevant regulations.

3. When will an application be taken down?

If an application is to be taken down, the take down will be handled in accordance with relevant regulations.
For example, for online games,while new registrations can be stopped immediately, under current PRC law we must give existing users 60 days advance notice before the game can be completely taken down.



其它投诉相关问题

1. 如果发现有网站冒充应用的官方网站进行诈骗,是否可以请腾讯进行起诉?

由于腾讯非司法机构和相关的权利人,腾讯不便出面主张权利。
对于相关假冒网站的侵权及诈骗行为,建议应用开发者向有关政府部门进行举报,或向相关法院进行诉讼解决。

以上信息是否解决您的问题?

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